Professional Certificate in HR Operations [PcHRO]- 28th Batch

Objectives:

After successful completion of the program, participants will be able to:

• Introduce the foundational principles of HR operations and their role in organizational success.
• Equip participants with skills to conduct comprehensive job analyses.
• Teach strategies for efficient recruitment and selection processes.
• Develop knowledge in designing and managing learning and development initiatives.
• Provide insights into performance management systems and practices.
• Train participants in designing and measuring KPIs for performance tracking.
• Enhance understanding of total reward management systems.
• Strengthen expertise in fostering employee engagement and satisfaction.
• Explore the use of HR Information Systems (HRIS) for operational efficiency.
• Teach advanced Excel techniques for HR analytics and reporting.

Modules:

M-1: Job Analysis

M-2: Recruitment Selection

M-3: Performance Management

M-4: Compensation, Benefit & Payroll Management

M-5: HR Reporting, Documentation & HRIS

M-6: HR Business Partner

M-7: Basic clauses of Labor Law: Employee type, Leave, employment contract

M-8: Excel Magic for HR Operations

M-9: Essentials of Learning and Development

M-10: Employee Welfare & Counseling

This program is endorsed by International Professional Accreditation Council – Singapore [www.ipacglobal.org]    

“World Academy is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.” [www.shrm.org]

“The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.” [www.learn.hrci.org]

Features:
Duration: 4 Months 
Class: 10 Sessions
Class schedule: Sunday 08:00 PM - 10:00 PM BD Time
Short Video Material: Yes
Mode of Learning: Virtual Class (Via Zoom)

Exam Method: 

• Online MCQ (Multiple Choice Questions) Exam 
• Number of Questions: 50
• MCQ Question Mark: 2 * 50=100
• Exam Duration: 50 Minutes
• Total Marks: 100
• Pass Mark: 50%

Assignment: 

• 01 Pre-Course Assignment (Learning Purpose)
• 01 Capstone Project
  • Total Marks: 100
  • Pass Mark: 50%

Name: Grace Njoroge
Designation: HR Officer
Country: Kenya
"The Professional Certificate in HR Operations gave me practical insights into managing HR processes effectively. The modules on payroll, compliance, and employee records management were particularly helpful. I now feel more organized and confident in my role."

Name: Sipho Khumalo
Designation: HR Coordinator
Country: South Africa
"This course was a game-changer for me! It provided me with tools to streamline HR operations and improve efficiency. The focus on technology integration in HR processes was especially relevant to modern HR practices."

Name: Kwame Mensah
Designation: Recruitment Assistant
Country: Ghana
"The PcHRO course covered all aspects of HR operations in great detail. I particularly appreciated the practical exercises on handling HR documentation and employee data. It has enhanced my skills and added immense value to my career."

Name: Amina Bello
Designation: HR Assistant
Country: Nigeria
"This course provided me with a solid foundation in HR operations. The modules on compliance with labor laws and best practices in employee relations were extremely insightful. I highly recommend it for HR professionals at any level."

Name: Tinashe Moyo
Designation: HR Generalist
Country: Zimbabwe
"The Professional Certificate in HR Operations was comprehensive and practical. It helped me refine my knowledge of HR policies, workflows, and operational strategies. I’ve already implemented some of the techniques in my organization with great success."

• Job Analysis Proficiency
  • Ability to conduct detailed job analyses for role clarity and workforce optimization.
• Recruitment & Selection Expertise
  • Skills to design and manage effective hiring processes.
• Learning & Development Mastery
  • Proficiency in creating and implementing training initiatives aligned with organizational needs.
• Performance Management Skills
  • Capability to manage and optimize performance systems for productivity.
• KPI Design & Analysis
  • Expertise in developing and measuring KPIs to drive performance improvement.
• Total Rewards Strategy
  • Knowledge of creating and managing reward systems to enhance employee satisfaction.
• HR Technology Utilization
  • Proficiency in using HRIS to streamline operations and improve efficiency.
• Data-Driven Decision Making
  • Advanced skills in Excel for HR analytics and insightful reporting.